Return & Exchange Policy

Returns & Exchange Policy

return & exchange eligibility, please make sure that:

- The product have been purchased in the last 30 days

- The product is in its original packaging

- The product has not been used or damaged

- You must obtained a Return Merchandise Authorization (RMA) from us.

-Original ordered item(s)in an order can be returned only once for refund or exchange.

Products that do not meet these criteria will not be considered for return.

* Please note – this does not apply to ‘made to measure’ or custom made order items ’, which cannot be returned.

Original Shipping amount is non-refundable.

To obtain a Return Merchandise Authorization (RMA),

Send the product with its original packing and the receipt or proof of purchase and the RMA number, to:

RETURN ADDRESS:

Attn. Returns Department

Corsets Queen

Flat 112,

Delhi Apartment

Plot 15C, Sector-22

Dwarka, New Delhi

India

Shipping charges

Any Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping.

Damaged or Faulty items

If you received a damaged or faulty product, please notify us immediately for assistance. Contact hilfe@korsetts-konigin.de

Made to Measure Order ( Custom Made Order )

We do not accept any return-exchange or refund for ‘made to measure’ or custom made corset.

Sale items

Unfortunately, sale items cannot be fully refunded. Only regular price items can be refunded.